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spadekevin



Joined: 17 Jun 2018
Posts: 18
Location: newyork

PostPosted: Fri Jul 20, 2018 9:59 pm   Post subject: Does anyone have any solutions? Reply with quote

Hello,

I'm working on a video using Mimic 8, and I'm having issues with syncing up the audio and video. The video is around 11:34 in length. Early on, I ran into SystemOutofMemory exception errors, so I split the video into 4 separate videos and added them to a collection. In a separate tool, I split the audio file up into 4 smaller files using the times I saw for each video in Mimic. When I preview the first frame in the 4th video, I'm seeing/hearing that the audio and the callouts on the screen are off by about 3-4 seconds with the audio being the element lagging.

Has anyone else run into this issue? Does anyone have any solutions?

Please help.

I didn't find the right solution from the internet.

References:
https://forums.madcapsoftware.com/viewtopic.php?f=25&t=28224
Recycle Management Solution Video

Thank you.
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